The Importance of Customer Reviews and How to Get Them
Google reviews.
In today’s digital world, glowing reviews can make all the difference between getting booked or getting passed over — especially for event services like photobooths. Customer reviews build trust, showcase your quality, and help new clients feel confident choosing you for their big day. Here’s why reviews matter so much — and some smart ways to encourage clients to share them.
1. Reviews Build Credibility
Think of reviews as digital word-of-mouth. A happy client’s positive feedback reassures new customers that you deliver exactly what you promise. The more real, recent reviews you have, the more trustworthy your business looks — and search engines love that too.
Great customer service = great reviews.
2. They Help You Stand Out Locally
When someone searches for “photobooth rentals in Greater Toronto Area” or “event photobooths in Kitchener,” reviews can boost your ranking and visibility. Google favors businesses with authentic, consistent feedback — it’s free marketing you can’t afford to ignore.
3. Make It Easy to Leave a Review
Don’t be shy — ask! Most happy clients are glad to share their experience if you make it simple. Send a quick follow-up email after the event with a direct link to your Google, Facebook, or Yelp page. A thank-you note with the link makes it feel more personal.
4. Offer a Little Extra Encouragement
Sometimes a small incentive helps. You can enter clients into a draw for a free upgrade or a discount on their next booking if they leave a review (just make sure your offer follows the review platform’s rules). Most people appreciate the gesture — and you’ll grow your reputation at the same time.
5. Showcase Reviews Proudly
Feature great reviews on your website, social media, and in your marketing materials. Sharing real client experiences builds trust with new prospects and reminds past clients how much you appreciate their support.
Turn Happy Clients into Loyal Fans with Vivid Curiosity Productions
At Vivid Curiosity Productions, we love making events unforgettable — and we’re proud to have the reviews to prove it! Serving the Greater Toronto Area, Kitchener, Cambridge, Guelph, and Waterloo, we go the extra mile to create photobooth experiences your guests will rave about. Want to see why our clients love us? Book your booth today — and maybe leave a little love note after!
