Return & Refund Policy for Digital Products

Thank you for shopping with Vivid Curiosity Creations!

Because all of our products are digital and delivered instantly, we do not accept returns, exchanges, or cancellations once your purchase has been completed. Please read the product descriptions carefully before buying.

🚫 No Refunds After Download

Once your files are downloaded, all sales are final. This includes:

• Photobooth templates

• Digital graphics or layouts

• Any Canva-editable files

• Printables or downloadable art

💬 Need Help? We’ve Got You.

If you have trouble accessing your purchase or need help with editing, just reach out! We're happy to guide you through the process so you get the most out of your download.

Please contact us at [your email here] within 7 days of purchase with your order number and a description of the issue.

⚠️ File Corruption or Errors

In rare cases where a file is broken or corrupt and cannot be downloaded properly, we’ll do our best to replace the file or offer an alternative. Proof of issue may be required.

📌 Before You Buy

• Double-check your email address at checkout

• Make sure you have access to Canva (Free or Pro) if the template requires it

• Confirm your photobooth software accepts the file format you're purchasing

By completing your purchase, you agree to these terms.